At Yakaza Metal Aluminium B.V., we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kozijnenpro.nl, make a purchase, or interact with our team.

1. Who We Are

Yakaza Metal Aluminium B.V.
 Rivium Westlaan 46
2909LD Capelle aan den IJssel
The Netherlands
Chamber of Commerce: 94037922
Email: info@kozijnenpro.nl
Phone: +31 6 87160174

We act as the Data Controller for all personal data we collect via our website, configurator, contact forms, and sales process.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity data: Name, company name, title
  • Contact data: Email address, phone number, billing and delivery address
  • Order data: Product configuration, order history, payment status
  • Technical data: IP address, browser type, device data, and website usage information (via cookies)
  • Communication data: Emails, messages, and customer support interactions

3. How We Collect Data

Your data is collected through:

  • Our website contact or request forms
  • The configurator tool
  • Direct communications (email, phone, chat)
  • Cookies and tracking technologies
  • Order processing and payment

4. Why We Use Your Data

We process your personal data for the following lawful purposes:

  • To process and deliver your order
  • To manage your customer account
  • To respond to inquiries and provide support
  • To comply with legal obligations (e.g. tax, customs)
  • To improve our website and user experience
  • To send updates or promotional emails (only with your consent)

5. Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Contractual necessity (e.g. order fulfillment)
  • Legal obligation (e.g. invoicing and tax compliance)
  • Legitimate interest (e.g. website security, analytics)
  • Consent (e.g. email marketing – can be withdrawn at any time)

6. Data Sharing and Third Parties

We only share data with trusted partners when necessary:

  • Shipping companies (e.g. Discordia)
  • Payment providers (e.g. Mollie, Stripe, or bank)
  • IT service providers (e.g. hosting, email services)
  • Legal or governmental authorities (when legally required)

We do not sell or rent your personal data to any third parties.

7. International Transfers

If you order from outside the EU, your data may be transferred to countries outside the EEA. We ensure appropriate safeguards such as Standard Contractual Clauses or processor agreements are in place.

8. Data Retention

We store your data for as long as necessary for the purposes described, including legal retention obligations (e.g. financial data for 7 years under Dutch tax law).

9. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise your rights, contact us at info@kozijnenpro.nl.

10. Cookies and Tracking

Our website uses essential and analytical cookies to improve functionality and user experience. You can manage or disable cookies in your browser settings.

11. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. This includes:

  • SSL encryption
  • Secure payment processing
  • Access controls and password protections
  • Regular security updates

12. Updates to This Policy

This privacy policy may be updated occasionally. Changes will be published on this page with an updated date. We encourage you to review this policy regularly.

📩 Questions or Concerns?
 If you have any questions about how we handle your data, please contact us at:
info@kozijnenpro.nl or call +31 6 87160174